The Microsoft Dynamics ERP systems are some of the fastest growing systems in the world. Their clients range from large, multinational corporations to companies with a regional market. Dell, Jelly Belly, and the California Strawberry Commission are just of a few of the clients that have had success with Microsoft systems. Microsoft also has many successful partners that work with the Dynamics AX system. Business Management International Inc. is one of the partners that successfully works with client bases in Canada and the United States.
Dell is one of the most well-known technology brands in the world and has eight manufacturing facilities. Each factory used to make the same product but in a different way, which had caused some confusion. In fact, each factory had its own IT footprint and factories competed against each other as a way to increase productivity and innovation. The complexity of the IT environment was put into the cost of each product sold.
Dell decided to make a change to simplify the processes from beginning to end. They installed Microsoft Dynamics AX to standardize business processes, yet give enough flexibility to make changes with the changing market. Microsoft Dynamics AX is now in seven of the eight manufacturing facilities. Dell has been able to cut IT costs while increasing efficiency. According to Matt Griffiths, Executive Director of Manufacturing IT for Dell, the company has seen a 40% decrease in IT costs for goods sold and saved $50 million in manufacturing IT costs.
A medium-sized organization that has greatly benefitted from Microsoft ERP systems is Jelly Belly. The candy company is world famous and has roughly 700 employees based out of California. The company roughly makes $200 million in sales annually, and is expanding to international markets.
Jelly Belly wanted a system that could establish a better relationship with customers and sales representatives. They installed the Microsoft Dynamics CRM system and saw results very quickly. The singular system worked extremely well and now every customer transaction can be done through the system alleviating many headaches. They have a 34% reduction in customer churn and have gained an extra $60,000 in revenue just by implementing the new system.
Another thing that Jelly Belly was impressed with was the short implementation time. They got their new system up and running in just five months while a similar job from a competitor can take up to 18 months. This is comparable with the results found by Panorama Consulting Solutions who found that Microsoft Dynamics have a shorter implementation process than their competitors.
California Strawberry Commission
While Dell is an extremely large corporation, the California Strawberry Commission (CSC) operates on a much smaller scale. The CSC has only one IT employee. The CSC is a resource to all growers, shippers, and processors of California grown strawberries. They offer tools, support, and information to those in the strawberry business.
The CSC uses Microsoft 365 which they combine all of the common Microsoft Office applications with others such as SharePoint, creating a singular online solution to their business needs. One of the most beneficial features of Microsoft 365 is the ability to communicate rapidly with others through instant messaging and email features. The CSC will also be switching from Microsoft Dynamics CRM to Microsoft Dynamics CRM Online for better customer management. They also use the cloud feature to minimize IT infrastructure costs.
Business Management International Inc.
Business Management International Inc. (BMI) is one of Microsoft’s top partners. They have one of the largest Microsoft Dynamics customer bases in Canada and in the United States. They became a partner in 2003 and have had much success since then. They have become successful through having Microsoft certified professionals in over 50 countries which is great for larger businesses.
Hans Klemmer, Program Delivery Director for EMI Music says they were “Very professional operating partner with a good and well-structured project management approach. With high engagement to make things happen. Good communication behavior.”
If you are a large company like Dell or a small organization like the California Strawberry Commission there are so many benefits to Microsoft ERP systems. Having a user-friendly, system that combines all of your business information into one system is an invaluable tool that both businesses and partners will continue to use with great success.
This guest post was written by Kinga, who is working for Cognitive Group ms Dynamics AX recruitment agency in the UK.Author's Google+